General information for how we process your order
Article ID: 1
Created On: 15 Jul 2005
Author: David Parker
Edited On: 02 Nov 2005
Edited By: Caroline Swords

We aim to have your item with you as soon as possible after you have placed your order and made payment.
If we are unable to despatch your item within 2 working days following the day you placed your order, we will let you know by email. Most orders are desaptched within one working day.
As soon as we despatch your item, we sent an email to your registered email address giving you the tracking information.
If you purchased the item through eBay then your registered email address is the one which you have supplied to eBay.
If you purchased the item through our store, it is the address that you entered when you created your account.